Shipping and delivery

1. Introduction

This Shipping & Delivery Policy outlines the terms and conditions related to the shipping and delivery of products purchased from IndianMetalware.com  (the "Site" or "we"). By placing an order with us, you agree to the terms outlined in this policy.

2. Shipping Options & Delivery Estimates

We offer the following shipping options:

  • [Shipping Standard: 5 - 10 days - Flat Rs.50
  • [Shipping Fast : 4 - 8 days  - Flat Rs.100
  • [Shipping Express: 3 - 6 days  Flat Rs.200

Please note:

  • Delivery estimates are based on business days (Monday-Friday) and exclude public holidays.
  • Delivery times may vary depending on your location, product availability, and shipping carrier delays.
  • We are not responsible for any delays caused by the shipping carrier or customs clearance.

3. Shipping Costs

Shipping costs are calculated based on the weight of your order, your shipping address, and the shipping option selected. You can view the shipping cost for your order before checkout.

4. Order Processing Time

Orders are typically processed within [number] business days of being placed. You will receive a confirmation email once your order has been processed and shipped.

5. Shipping Destinations

We currently ship to [list of countries or regions]. If your country is not listed, please contact us to inquire about shipping options.

6. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on the shipping carrier's website.  

 

7. Customs, Duties, and Taxes

For international orders, you may be responsible for paying customs duties and taxes imposed by your country's customs authorities. We are not responsible for these charges and cannot provide estimates for them.

8. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order in good condition.  

 

9. Address Changes

Please ensure that your shipping address is accurate and complete when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to change your shipping address after placing an order, please contact us as soon as possible.  

 

10. Contact Us

If you have any questions about our Shipping & Delivery Policy, please contact us at Contact@IndianMetalware.com